Want to delete your W De Moda account? No problem!

If you want to delete your W De Moda account, please fill out the form below.

It can take up to 30 days to process your request, but please be aware that once this request has been made, you may lose access to your account immediately.

Deleting your account means:

- You will not be able to log into your account on the W De Moda Website or App.
- All order history from the W De Moda Website and App (if you've shopped with us previously) will be deleted.

If you're okay with this, please complete the form below to initiate the account deletion process. We need to verify that we are speaking to the account holder to protect your personal information. Only you (or someone acting on your behalf if you are unable) has the right to ask for your personal information to be deleted.

Our team will then action your request as soon as possible and will update you once this request has been processed! This can take up to 30 calendar days, but we will aim to complete your request as soon as possible.

Deleting your account does not mean:

- That we will delete all of the information we hold about you.

We want to make sure you understand that the right of deletion is not an absolute right. This means that even where you have asked us to delete your personal information, we may need to keep it for the following reasons:

- Where your information is still necessary for the purposes for which we collected it, for example, to comply with our contractual obligations to you relating to the purchase of our products.
- We must keep it to comply with our legal obligations, such as information relating to your purchases for statutory audit requirements and tax purposes. We may also need to keep some of your information to demonstrate our compliance with legal obligations regarding this request.
- We need it to establish, exercise, or defend legal claims.

If you still want to delete your W De Moda account, please fill out the form below: